Refund policy

We do not accept returns. All sales are final.

If your order arrives with damaged items, missing items, incorrect items (not what you ordered), or you believe an item that you have received is defective, you must contact us within 14 (fourteen) days of placing your order. After we hear from you, we will evaluate the situation and proceed accordingly. No refunds, credits, or exchanges will take place after 14 (fourteen) days of placing your order.

We are not responsible for unclaimed packages or for packages that have been stolen or damaged after they have been delivered to you.

If you have any questions about your order, please e-mail: orders@rockincat.com